Etisalat - f*ck you very much

If you've never heard of Etisalat then you are probably lucky. Etisalat is the monopoly telecoms provider in the UAE, and like all monopoly providers it is basically crap.

Why am I bothered? Well, after receiving this same spam 4386 times with no sign of a let-up, then I thought it might be nice if Etisalat educated their customer. Unfortunately, Etisalat's abuse mailbox doesn't work, presumably because it is packed full of complaints and nobody from Etisalat can manage to shift their fat sweaty arses enough to look at it.

Now, not getting a response to abuse complaints is pretty typical and not really worth commenting on. However, I was eventually able to get a response from customer support. And it looked promising!

Thank you for contacting Etisalat Customer Care Center.

Further to your email, please accept our sincere apologies for any inconvenience happened. We had escalated the issue to the concerned department and will update you soon after we receive a reply. Kindly bear with us for the delay. reference number 388135

Once again we thank you for contacting us and looking forward to serving you in the future. For any further clarification please contact Etisalat Customer Care Center.

Great.. I thought. Better late than never. So I waited.. and the next reply was basically a "fuck you" from Etisalat:

Thank you for contacting Etisalat Customer Care Center.
Kindly enable sufficient anti spam settings or add filters in your email to overcome the situation.
Once again we thank you for contacting us and looking forward to serving you in the future. For any further clarification please contact Etisalat Customer Care Center.

Wait.. what? The solution to Etisalat allowing customers to spam is.. basically to block email from Etisalat? So basically it is just too much effort for Etisalat to actually do anything. Maybe the airconditioning is broken in the Etisalat support offices and their arses are just too fat and sweaty today..

Anyway, 86.96.226.150 is the culprit to block but if you follow Etisala's own recommendations then block email coming in from 86.96.226.0 - 86.96.239.255 (86.96.224.0/20) just to be on the safe side.

And Etisalat, in the words of the FCC Song, f*ck you very much.